TERMS & CONDITIONS
Please read our Terms and Conditions carefully before using our services.
By visiting or transacting with The Pawnshop | Roanoke | VA, you agree to the following terms.
Terms & Conditions
Last Updated: October 2025
Section 1 – Introduction
Welcome to The Pawn Shop (“we,” “our,” or “us”). By visiting our website thepawnshopinc.com, using our services, or making a transaction with us in-store or online, you agree to these Terms & Conditions. Please read them carefully before using our website or services.
If you do not agree with any part of these terms, you should not use our website or submit any personal information.
Section 2 – About The Pawn Shop
The Pawn Shop is a licensed pawn and retail business located in Roanoke, Virginia, offering loans, sales, and purchase services for jewelry, electronics, tools, and other valuable items.
We also provide an online shopping experience powered by Bravo Store Systems, LLC at shop.thepawnshopinc.com.
Section 3 – Use of Our Website
By using this website, you agree to:
Use the site only for lawful purposes.
Not engage in any activity that may damage, disable, or impair our website or interfere with another user’s access.
Not attempt to gain unauthorized access to any portion of the site, server, or connected networks.
We reserve the right to restrict access or terminate your use if we believe you are violating these terms.
Section 4 – Intellectual Property
All content on this website — including text, graphics, logos, icons, images, and design — is the property of The Pawn Shop or its content suppliers and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any content without our written permission.
Section 5 - Product Listings and Pricing
We make every effort to display accurate product descriptions, images, and pricing. However:
Prices and inventory are subject to change without notice.
Some products may appear differently in color or condition depending on lighting or device display.
We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.
Section 6 - Online Store and Third-Party Integration
Our online store, available at shop.thepawnshopinc.com, is operated by Bravo Store Systems, LLC. All online purchases, product listings, and transactions processed through this platform are subject to Bravo’s Terms and Privacy Policy, which can be viewed here:
The Pawn Shop is not responsible for the policies or practices of Bravo Store Systems or other third-party service providers.
Section 7 - Pawn Loans, Purchases, and Appraisals
All pawn loans, sales, and appraisals are subject to Virginia state laws and regulations governing licensed pawn brokers.
Interest rates, terms, and conditions for pawn loans vary based on item value and state-mandated requirements.
Customers must present valid identification for all transactions.
The Pawn Shop reserves the right to decline any item or transaction at its discretion.
Section 8 - Layaway and Payment Terms
We may offer layaway plans in-store. Terms vary by location and item type.
To keep your layaway active, payments must be made as scheduled.
Failure to make payments within the agreed timeframe may result in cancellation and forfeiture of prior payments as store credit.
Section 9 - Returns and Refunds
All sales are final, except where otherwise stated.
Returns may be accepted only for defective merchandise within a limited timeframe, subject to management approval.
Online purchases through Bravo Store Systems follow their own refund and return policies, available at checkout.
Section 10 – Limitation of Liability
The Pawn Shop is not liable for:
Any indirect, incidental, or consequential damages arising from your use of our website or services.
Technical issues, errors, or downtime affecting access to our website.
Loss or theft of items outside our custody or after redemption.
To the fullest extent permitted by law, our total liability will not exceed the amount paid for the product or service in question.
Section 11 – Disclaimer of Warranties
Our website and services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the site or the products listed.
Section 12 – Governing Law
These Terms & Conditions are governed by the laws of the Commonwealth of Virginia, USA.
Any disputes shall be handled exclusively in the appropriate courts located in Roanoke County, Virginia.
Section 13 – Changes to These Terms
We may update or modify these Terms & Conditions at any time without prior notice.
The revised version will be posted on this page with the updated “Last Updated” date.
Continued use of our website after any changes constitutes your acceptance of those changes.
Section 14 – Changes to These Terms
Have Questions or Need Assistance?
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